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Hire with Heart

Wednesday October 11, 2023 12:00 pm - 2:00 pm

Did You Know?

  • Hiring the RIGHT person is one of the most critical business decisions you'll make as a leader.
  • The cost of turnover is extremely high; it’s estimated that losing an employee can cost a company 1.5-2 times the employee’s salary, even more depending on the individual’s level of seniority.
  • Your candidate is interviewing YOU at the same time you are interviewing them. 

General Outline of the Workshop:

Learn about the HEART method - Hospitality, Empathy, Attitude of Gratitude, Respect, Timely; and how it can make hiring a great experience for all involved. 

  • Recruitment - Who are you looking for? What are your expectations of that Individual? Is everyone on the same page with what this role will be responsible for?
  • Selection - Explore the rewards of making a good selection. Discover the importance of pre-screening candidates. Learn interview techniques and assessments.
  • Onboarding & Orientation - Offering employment in a positive and memorable way. Making them feel welcomed from day one.


Benefits of the Workshop:

  • Slowing down to speed up building your team.
  • Understanding the cost of hiring and turnover.
  • Tips for orientating new employers.
  • Understanding the protected characteristics and how they relate to hiring.
  • Tips for interviewing candidates.  
Veronica Lyver


Veronica Lyver
Estelle HR Solutions
Chilliwack, BC
Bio: Veronica brings years of in-depth senior human resources management experience to her work with Estelle HR Solutions Inc. As a Chartered Professional, she is skilled in all aspects of HR management, including learning and development, Veronica is particularly adept at helping clients navigate complex issues. As part of her work, she facilitates interactions and liaises with the various parties to develop agreements that address key needs and priorities. Her belief in creating mutually beneficial solutions, and her commitment to building respectful, non-adversarial relationships have proven highly successful.

'Taking Care of Your Bottom Line' Guarantee 

We are confident that our training sessions will provide valuable information for you and your business. If you have attended the live, online training session and are unsatisfied with the content of the workshop, you can request a full refund by emailing greg@cfquesnel.com.

Cancellation Policy 

The cancellation policy for this training session:

  • Full refund 14 days or more before the scheduled training session
  • 50% refund for cancellations 2-13 days before the scheduled training session
  • No refund within one day of the scheduled training session.
  • A 50% refund may be issued for cancellations within one day of the scheduled training session ID due to an unexpected illness. 

However, the training session will be considered attended if the recording and/or documents are downloaded, a refund will not be issued. 

If you would like to cancel your ticket, please visit: My Sign Ups to withdraw from the training session.

PacifiCanGovernment of Canada

We are grateful to live and work with people from across many traditional and unceded territories, covering all regions of British Columbia. We are honoured to live on this land and are committed to economic development and growing small businesses together.


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